The gas company has been extremely difficult in giving us service and they are just difficult to everyone in the first place. One policy is they will call you twice on the day of your appointment and if you fail to answer the phone they will charge you $38.50 and you'll have to wait weeks to get another appointment. And that's just one complimentary nicety that they extend to one and all. So after wading through an enormous amount of crap I finally got an appointment, of the all day kind where they can come anytime from 8am-6pm and you just bend over and take it. Of course the guy calls when i've just started cutting my hair with the clippers and I have to ride my bike as fast as possible like a tour de france guy to the new apartment so we don't lose our appointment to get our gas turned on. He's a very nice guy and all goes well until he sees this fumes pipe not actually over the hole and says it has to get fixed today or he has to shut off the gas. Eventually the super, his contractor friend from down the street, and the national grid technician are all in the apartment telling me to tell the building management company lady to buzz off as i'm on the phone with her. There are all kinds of condo rules and regulations. I was stuck in the middle of it all and knew nothing about how condos work. It was quite a stressful morning. In the end it's all fixed and we can have a shower and cook and live like humans. thanks for nothing national grid, except chris the tech, he was cool. |